Privacy
Privacy notice
How we handle the personal information you send us through this website.
Who we are
This website is run by Plumb-Tech Consultancy Ltd, trading as Chamberlain Maintenance, Electrical & Plumbing Services (CMEPS). Plumb-Tech Consultancy Ltd is registered in England, company number 10394814, with its registered office at 7 Beaufort House, Beaufort Court, Sir Thomas Longley Road, Rochester, Kent ME2 4FB.
Plumb-Tech Consultancy Ltd is the controller of the personal information described in this notice under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
What we collect
When you send an enquiry through our contact form we collect the information you enter:
- your name
- your company name, if you give it
- your email address
- your phone number, if you give it
- the location of the site you are asking about, if you give it
- your message, and the date and time it was sent
If you contact us by phone or email, we will hold the information you give us in the same way.
Why we use it
We use this information only to respond to your enquiry and to discuss the work you have asked about. We do not use it for marketing, we do not sell it, and we do not share it with anyone outside our business except the service providers who host our website and deliver our email, who act on our instructions.
Our lawful basis
We rely on legitimate interests: it is in our legitimate interests, and in yours, for us to receive your enquiry and reply to it. If your enquiry leads to work, we will hold the information needed to carry out that work and to meet our legal and accounting obligations.
How long we keep it
We keep the record of an enquiry sent through this website for one month from the date we receive it, and then delete it. Emails we exchange with you about an enquiry are kept only as long as we need them to deal with the enquiry and any work that results from it. If your enquiry leads to work for you, the information needed for that work becomes part of our business records for it.
Your rights
You have the right to ask for a copy of the personal information we hold about you, to ask us to correct it, to ask us to delete it, to ask us to restrict how we use it, and to object to our using it. To make a request, email info@cmeps.uk. We will respond within the time allowed by law.
Cookies
This website does not use cookies, and we do not use analytics, advertising or tracking tools.
Contact and complaints
If you have a question or concern about how we handle your information, please email info@cmeps.uk.
You also have the right to complain to the Information Commissioner's Office (ICO), the UK regulator for data protection, at ico.org.uk. We would appreciate the chance to deal with your concerns first.
Last updated 15 November 2026.